Privacy Policy

Introduction

This Privacy Policy explains how AI Zombie Trend handles information when you use our personalized AI image and video generation service.

Information We Process

1. Account information — such as email, display name, and authentication records when you create an account.
2. Uploaded source photos — the portraits and optional memory photo you submit to create a story.
3. Generated media and task metadata — preview images, generated videos, task identifiers, model/provider metadata, status, and generation settings needed to deliver and troubleshoot the service.
4. Billing records — order identifiers, product purchased, amount, payment provider, and payment status. Full payment credentials are processed by the payment provider and are not stored by us.
5. Technical data — essential cookies, session identifiers, language, basic device/browser information, and abuse-prevention logs.

How We Use Information

We use this information to provide previews and videos, complete purchases, prevent abuse, maintain service reliability, respond to support requests, and improve the product.

Source Photo Retention

Uploaded source photos are automatically scheduled for deletion after 7 days. Generated previews or videos and associated task records may remain in your account or service history as needed to deliver the purchased result and support troubleshooting.

AI Providers and Storage

To provide generation, uploaded references and prompts may be securely sent to our configured AI generation provider. Files may be stored in Cloudflare R2 or compatible object storage so the generation provider can retrieve them. We do not sell your personal information.

Your Choices

You may contact support to request access to or deletion of account-related personal data, subject to legal, fraud-prevention, and transaction-record obligations.

Contact

For privacy questions or data deletion requests, use the in-app Feedback & Support tool or Support Ticket Center.